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 Privacy Policy

MY PA Planner Privacy Policy

Effective Date: 6 December 2024

At MY PA Planner, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our online services, sign up for updates, or engage with us in any other way.

We may update this Privacy Policy periodically, so please review it regularly to stay informed about how we handle your information.

Your Acceptance of This Privacy Policy

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services or providing personal data.

What Data We Collect

1. Personal Information

We may collect the following information when you interact with us:

  • Name and contact details (e.g., email address, postal address, phone number).

  • Payment and transaction details when you make a purchase.

  • Information you provide when subscribing to our email updates.

2. Non-Personal Information

  • Browser type, device information, IP address, and referral source.

  • General demographic data, which cannot personally identify you.

How We Use Your Data

We process your data to:

  • Fulfil Orders: Process transactions, ship products, and provide customer support.

  • Improve Services: Enhance our website and tailor your experience.

  • Marketing Communications:

    • Send updates, promotions, and offers to subscribers who opt in.

    • Provide relevant content based on your preferences.

    • You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Customised Advertising: Deliver ads based on browsing behaviour or preferences.

  • Analytics: Understand user behaviour to improve our offerings.

Collecting Emails for Subscribers

When you subscribe to our newsletter or opt in to receive updates, we collect your email address. This allows us to:

  • Send you updates, special offers, and free resources (e.g., downloadable templates).

  • Keep you informed about new MY PA Planner products and services.

Your Rights as a Subscriber:

  • Opt Out Anytime: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email.

  • Data Deletion: You may request that we delete your email address and associated data from our marketing list.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Fulfilment Partners: To ship your orders (e.g., name, address).

  • Service Providers: For email marketing, payment processing, or analytics.

  • Legal Requirements: If required to comply with laws or enforce our rights.

Use of Cookies

Cookies help us:

  • Identify users and personalise your experience.

  • Track preferences and monitor site performance.

  • Deliver relevant advertisements.

You can manage cookies in your browser settings, but some features may be limited.

Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data (subject to certain conditions).

  • Restrict Processing: Limit how your data is used.

  • Object: Opt out of marketing or specific data uses.

  • Data Portability: Obtain your data in a portable format.

To exercise your rights, contact us at mypaplanner@gmail.com.

How Long We Store Your Data

We store personal data for:

  • Six Years: For legal or business purposes (e.g., order records).

  • Marketing Purposes: Until you unsubscribe or request deletion.

Data Security

We take your security seriously:

  • Encryption: Sensitive data is encrypted using SSL.

  • Access Controls: Only authorised personnel access personal data.

Complaints

If you have concerns about our use of your data, you can:

  • Contact us directly at mypaplanner@gmail.com.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns.

Contact Us

For questions or concerns about this Privacy Policy, email us at mypaplanner@gmail.com.